Nancy Lobaugh - Point Park College - Pennsylviaia, USA
"It has been a pleasure working with Phoneware these past few years. Everyone is courteous, knowledgeable and provides superior customer service. PhoneMaster is an excellent product that is reliable and easy to use. I have recommended your company many times."

Chuck Gair - Canpar Transport, Mississauga, Ontario, Canada
"I'm pleased to take this opportunity to express my total satisfaction with your PhoneMaster telephone administration software. Finally a product that truly lives up to its promises;

It's everything you'd expect an administration tool to be - and more. It's GUI Windows-based and so easy to use in less than two hours of training. Easily acquired via Email with easy "Follow the yellow brickroad" install procedures. High quality friendly tech support via a simple toll freephone call A fully context sensitive on-line Help facility.
Reasonably priced.

I must admit when I first heard of this "sounds too good to be true" software, I was filled with the usual scepticism which was progressively erased as follows; A demonstration of the comprehensive feature packed possibilities of this admin tool.· Next, the two client references provided were contacted and expressed such genuine and enthusiastic appreciation of all the features promised above.· Finally, when I combined an actual easy install supported by your friendly technicians and the on-line Help screens providing a short learning curve to easy usage of the system, there was no doubt left.

I highly recommend the PhoneMaster software to all Meridian 1 Telephone Administrators who have been waiting so long for software that is a truly productive and efficient aid to the administration of their systems."

Jim Early - Belmont University, Nashville TN, USA
"I have been using PhoneMaster Version 2 with my Nortel Option 81 telephone system since December of 1997. I have enjoyed it greatly, and find it is a big improvement over the Meridian Administration Tools software I was using previously. It provides me with capabilities I have not had from any other software of this type. I plan on upgrading to version 3 as soon as it becomes available, and appreciate the service and assistance I receive on a regular basis from Phoneware."

Rick Harvey - Kings County Information Services, Hanford CA, USA
"I've used PhoneMaster for the past few months and love it. The software is so user friendly and easy to understand. It doesn't take a great amount of time to be able to be productive and retrieve the desired information. I have had no problems managing two Nortel switches from my Windows NT workstation and their tech support is the greatest. They are very knowledgeable about the software and are willing to do whatever it takes to correct the problem. It would be great if all software companies were as courteous and friendly as the staff of Phoneware. Great job!! Great Product!!"

"Thanks for the opportunity to share my comments."

James Bertrand - NelliganPower LLP, Ottawa, Ontario, Canada
"I thought I would drop you a note to tell you about the great experience we had using PhoneMaster for the first time.

About a week before a major office reorganization I installed PhoneMaster with the help of your technical support staff. I was quite nervous about using your program because the reorganization was scheduled for the following weekend and I would have to move and reconfigure over 80 phones. I was amazed how easy it was to move and reconfigure after only a half hour overview. When I did run into problems the technical support was excellent, I was impressed by the support staff knowledge of the product and switches. When it came to the big weekend, I moved and reconfigured 88 phones. What makes this really amazing is that I have no training at all on SL1 switches and without PhoneMaster I wouldn't be able to make the smallest change.

Please thank all the PhoneMaster team for the great jobs they have done."

Emilie St.Pierre - Hatch Associates -Mississauga, Ontario, Canada
"The department I work in is Information Systems and I have been using PhoneMaster now for a couple of months. The software is very "user friendly". I maintain three sites plus other working duties. A major part of my phone work is done after hours. What helps me tremendously is the Schedule features for pending tasks. It's simply wonderful.

I highly praise the Phoneware technical support staff for their helpfulness, swift actions and only wish that all other support technicians could follow their example.

Thanks - Phoneware for creating and upgrading such great software as PhoneMaster."

Mike Preston - Carlson Marketing, Ontario, Canada
"I discovered the PhoneMaster software at last year's ISLUA conference in Nashville and was extremely impressed with the simplicity of the product as well as how easy it was to use without any specialized training. With continuing growth of our Toronto location we needed a cost-effective tool to help us manage the increasing number of MAC requests; as well I couldn't justify an investment in expensive training for staff to learn Nortel mnemonics and continue maintaining the skill-set in our Helpdesk area. The PhoneMaster software was easy to install, and your technical support staff were knowledgeable and helpful when I had to use your toll-free number for assistance during the setup."

Cheri Doherty - Quarry Integrated Communications, Ontario Canada
"We have been using PhoneMaster software for a few months and the time and money that it has saved our company is amazing. The Windows interface is very user friendly which made the learning curve small.

I can't say enough about how great the support staff are. They are very professional, curtious and prompt. We are extremely satisfied with PhoneMaster."

John Henry - ACC Bank, Dublin, Ireland
"As Chairman of the SLUA User Group in Ireland, I have nothing but positive feedback about PhoneMaster from the membership, who feel it is the best 3rd party product developed for the Nortel Meridian PBX.

As a PhoneMaster user, I have to say that PhoneMaster is an excellent product and its most positive feature is its ease of use. Without PhoneMaster system administration was a constant cycle of re-learning. Because PhoneMaster is such an intuitive package it is easy to make changes as the need arises. As the administrator of a large network of remote sites I find the multi-site version of PhoneMaster both cost effective and extremely useful when making programming changes."

Terry Fitzpatrick - Price Waterhouse, Dublin, Ireland
"We experience a huge amount of staff relocations in our organization. With PhoneMaster we can create, move or swap stations in seconds by simply clicking a few buttons. We have used PhoneMaster recently to undertake a Numbering Plan upgrade
and overall find it to be an excellent product."

Louise Iland - The Law Library, Dublin, Ireland
"I find PhoneMaster so convenient when making changes to our telephone systems. Even though I had no previous telecoms experience, I am managing 3 Meridians from my workstation and find PhoneMaster so easy to use. I just think it's wonderful. In addition to PhoneMaster, I find your technical support people super."